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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Kerlin

October 8, 2026

5  out of  5
rating by Dan Kerlin
"Extremely pleased. Very responsive agents."
We responded:
"Dan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Brookfield. "
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Anna Busse

October 7, 2026

5  out of  5
rating by Anna Busse
"Very helpful and kind staff! They always jump on whatever I need right away. I’d recommend working with them!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Brookfield insurance team. "
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William Marrero

October 6, 2026

5  out of  5
rating by William Marrero
"Excellent to work with. Answered all questions and concerns. Suggestion for an umbrella policy was something I appreciated."
We responded:
"William, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Brookfield. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Sam Hunt and Team "
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Todd Budecki

September 30, 2026

5  out of  5
rating by Todd Budecki
"Sam Hunt was great to work with! He was professional, responsive, and took the time to make sure I understood my coverage and options. I highly recommend Sam for your insurance."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Michelle Matthews

August 25, 2026

5  out of  5
rating by Michelle Matthews
"Sam Hunt is very personable, patient, and knowledgeable. Scheduling a time that met our needs was greatly appreciated. He clearly explained all options to each service and how they could effect our present and future without pressure to make quick decisions. I also liked being able to talk to him the first time I called.
If you are looking for a State Farm agent.... Check out Sam Hunt.
Michelle and Don"
We responded:
"Thank you so much for the 5 stars, Michelle! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Charles Gatewood

August 12, 2026

5  out of  5
rating by Charles Gatewood
"The associate was very helpful! He was very friendly and intentional!"
We responded:
"Thank you so much for your kind review, Charles!  If you need insurance assistance, we are just an email or call away! - Sam Hunt, your State Farm Agent   "
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Owens8805

July 28, 2026

5  out of  5
rating by Owens8805
"Sam was very helpful in explaining my current insurance plan while also identifying area where I may need additional coverage in the near future. No pressure to buy. Just a conversation which makes it easier to decide on what's best for my family."
We responded:
"Owens8805, thank you for the amazing review! Our Brookfield insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Sam Hunt, your State Farm Agent "
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Best Bros

July 20, 2026

5  out of  5
rating by Best Bros
"Excellent people to work with! Sam and Ben have been great with my transition from a previous insurance company to State Farm! They made the process VERY easy and smooth!"
We responded:
"Thank you so much for your kind review, Best!  If you need insurance assistance, we are just an email or call away! - Sam Hunt, your State Farm Agent   "
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John Mordy

July 3, 2026

5  out of  5
rating by John Mordy
"Sam is an awesome person so I'm sure his staff is the same way other wise he wouldn't hire them i haven't personal talked to them yet but I would highly recommend him for your insurance needs for sure!!"
We responded:
"John, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Caden McCormick

February 23, 2026

5  out of  5
rating by Caden McCormick
"I mainly dealt with Benjamin Schwalbach at the Sam Hunt office. While I was there everyone on staff greeted me and was super helpful. Benjamin helped me sign up with State Farm getting triple the coverage while saving more money on insurance compared to my previous provider. I walked in looking for more affordable snowmobile insurance and walked out switching all of my insurance policies to State Farm. The customer service was excellent and would highly recommend this office to anyone in need of insurance."
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brandon bloch

January 12, 2026

5  out of  5
rating by brandon bloch
"Sam is such an awesome guy. Down to earth and found the best price and coverage for what we needed. Also his office smelled like fresh baked corn bread and granola. Highly highly recommend Sam. Wish I came to him years ago."
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Kevin

January 7, 2026

5  out of  5
rating by Kevin
"I was switching from Geico. They took care of me and answered all of my questions thoroughly. Even though some of them were odd about insuring some things that are not normal to insure. I would recommend them to anyone."
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Joshua Hemmer

October 22, 2025

5  out of  5
rating by Joshua Hemmer
"Super detailed and helpful"
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Chad Schmalz

August 13, 2025

5  out of  5
rating by Chad Schmalz
"I have been a State Farm customer for over 30 years, more than 15 of those years with Sam Hunt and his staff as my agent and insurance team. Sam's professionalism and customer service have exceeded that of his predecessors. I have always received excellent professional advice, whether there was a claim issue, a coverage question, or something as simple as changing my mailing address, Sam and his team have always been there when I needed them. I highly recommend the Sam Hunt State Farm agency."
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Melissa Hauser

August 12, 2025

1  out of  5
rating by Melissa Hauser
"I would strongly discourage anyone from using Sam Hunt or State Farm. I have never been more disgusted with a person or company in my life. After being a customer with no claims for 7 years we got no assistance from Sam... not even Im really sorry! Just a... you didnt have the right coverage. Isn't that your job to make sure your clients have the right coverage? Choose someone else or you might end up with catastrophic water damage and not even a sympathetic apology."
We responded:
"I am so very sorry to see this. Of course I wish we could go back and adjust coverages to fit your current situation. Our agency prides itself on being proactive with our customer base to do our very best to keep coverage current and applicable. This historic weather event has shaken our community to its core. Please know I am truly sorry we fell short of your expectations and will strive to improve. "
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Romy Ayer

May 18, 2025

5  out of  5
rating by Romy Ayer
"Sam Hunt is very personable and makes it easy. He's knowledgable and a good communicator. You can't go wrong with Sam!"
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Todd Borth

April 26, 2025

5  out of  5
rating by Todd Borth
"Sam is an awesome agent, We have been with him for about 20 years and have always been very happy with everything he does for us.. We got great coverage and saved some money to boot. Very happy to be with Sam and State Farm.."
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Jake

March 29, 2025

1  out of  5
rating by Jake
"Not a super great experience with Sam Hunt State Farm agency. about two years ago my vehicle was stolen and it was a lot of myself following up with the location and back and forth to make sure things got handled properly. I did more calling than I probably should have done, outside of that I still stayed with this location. Following up this time around my card lapsed as the card's expiration date hit, which I should have had noticed, but this is where it got interesting. The only reason I found this out is because I got a new credit card that I wanted to hit the signing bonus of, so I started transferring all my autopay's to. I logged into my State Farm app to update to a new card and that is when I found out I did not have coverage. I thought it was a glitch within the app, so I called the Sam Hunt Agency, and they informed me I did not have coverage. I asked Ben if it was their job to follow up with customers on this and he informed me yes. He informed me they texted me, called me and email me regarding this. I am a individual that does not delete text and I filter out my emails depending on the type of service the email is. I never had a reach out from this location, so it seems someone did not do the proper follow up of their job. I have never missed a payment with over a decade I have been with State Farm. I didn't have coverage since October, but what is funny I did receive a Christmas card from them though, so I was still in their system, I have decided to move my policy over to another location here in the area as it is not State Farm that was the issue, but it looks as it's this particular location. Hopefully this is a minimum issue for their location and not the normal experience but having two major issues now is concerning."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Sheri Maas

January 27, 2025

5  out of  5
rating by Sheri Maas
"Sam and his staff have been very helpful to us throughout the years. Sam is always accommodating and even came in on a Saturday to meet with us and go over our insurance coverage to ensure we have everything we need. It is very difficult in this world today to find good customer service. Sam and his staff are great! We appreciate it!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt M

November 11, 2024

5  out of  5
rating by Matt M
"Highly recommend Sam and his team. Their personal approach, dedication to problem-solving, and diligence are notable. They went above and beyond to address my insurance needs and provided exceptional service."
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Tim Edwards

November 3, 2024

1  out of  5
rating by Tim Edwards
"State Farm is the worst insurance company. Horrible custoner service. Avoid them at all costs!"
We responded:
"Dear Tim,
Thank you for taking the time to share your thoughts. As I have searched our customer files it looks like you have never done business with my agency. State Farm is a national company and if you have concerns with another branch or our corporate team I would be happy to facilitate a way to communicate.
Please feel free to reach out to me directly at your convenience. I would be happy to discuss any questions or concerns you may have about State Farm or the services I can provide.
Thank you for your understanding.
Best,
Sam Hunt
State Farm Insurance Agent
Brookfield, WI
"
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Chad King

October 25, 2024

5  out of  5
rating by Chad King
"Great to work with!!"
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Mr. Epps

September 13, 2024

2  out of  5
rating by Mr. Epps
"Polite individuals, unfortunately they weren't communicating as they should after a quote and forced me to look elsewhere."
We responded:
"Dear Mr Epps,
Thank you for your feedback. I sincerely apologize for any lack of communication you experienced after receiving your quote. Providing excellent service and clear communication is a priority for my team and me, and I regret that we did not meet your expectations in this instance.
Thank you for your understanding, and I wish you the best in your insurance search.
Best,
Sam Hunt
State Farm Insurance Agent
Brookfield, WI
"
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donna wallace

May 28, 2024

5  out of  5
rating by donna wallace
"Sam and staff are always available to answer questions. Much better than a 1 800 number and waiting on hold."
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Christina Curtin

April 25, 2024

5  out of  5
rating by Christina Curtin
"Sam and his team are a dream to work with. Any questions I have or changes to my policy are handled quickly and efficiently!"